Apple Pro Training Series: OS X Support Essentials 10.10: Supporting and Troubleshooting OS X Yosemite

Clear and understandable guide to the Yosemite 10.10 Apple Operating System. This is a guide requiring some technical competence as it is intended for training technical support personnel (and for preparing for a certification exam), but it is surprisingly "readable" with strong adherence to topics, providing relevant information without swamping the reader with confusing tangents (as is all too common in technical books). Even for those who just want a more detailed understanding of the OS without plans for certification, etc., it is a useful book that helps to provide behind-the-scenes context for much that users take for granted on an Apple computer. The book is never boring and contains many "tips" and shortcuts that are useful even for those who skip the most technical parts. Excellent book.